Privacy Policy
Effective Date: August 1, 2025
This Privacy Policy explains how Scorpio Services Inc (“Scorpio Services”, “we”, “our”, or “us”) collects, uses, protects, and shares your personal information when you visit our website, contact us, or use our services. It also explains your privacy rights and how you can control your information.
1. Information We Collect
Information you provide directly:
- Full name;
- Email address;
- Phone number;
- Service address or property location;
- Details related to your service request or inquiry.
Information collected automatically:
- IP address;
- Browser type and device information;
- Website usage data (via cookies or analytics tools).
2. How We Use Your Information
We use your information to:
- Respond to inquiries and provide estimates;
- Schedule appointments and send service updates;
- Send confirmations, reminders, and notifications;
- Improve our services and customer experience;
- Send marketing or promotional messages (only with your consent).
3. SMS and Email Communications
If you provide your phone number or email address, we may send:
- Service-related notifications (appointments, updates, confirmations);
- Marketing or informational messages (only with your express consent).
You may opt out at any time by replying STOP to SMS messages or clicking Unsubscribe in emails.
For assistance, you may reply HELP or contact us directly.
Message frequency may vary. Message and data rates may apply.
4. Sharing Your Information
We do not sell your personal information.
We may share your information only with:
- Authorized team members or contractors;
- Trusted service providers (hosting, analytics, CRM, communication platforms) under confidentiality agreements;
- Government authorities, if required by law.
5. Data Security
We implement reasonable physical, electronic, and administrative safeguards to protect your personal information.
However, no method of transmission or storage is 100% secure.
6. Children’s Privacy
Our services are not intended for individuals under the age of 13.
We do not knowingly collect personal information from minors.
7. Your Privacy Rights
You have the right to:
- Access the personal information we hold about you;
- Request correction or deletion of your data;
- Withdraw consent for marketing communications at any time.
To exercise your rights, please contact us using the information below.
8. Illinois Data Breach Notification
In accordance with the Illinois Personal Information Protection Act (815 ILCS 530/), if we experience a data breach involving personal data of Illinois residents, we will notify affected individuals in a timely manner as required by law.
9. Policy Updates
We may update this Privacy Policy from time to time.
Any changes will be posted with an updated effective date.
Continued use of our services constitutes acceptance of the revised policy.
10. Contact Information
Scorpio Services Inc
Contact Person: Ruslan
Address: 705 Lakeside Circle, Wheeling, IL 60090
Phone: (773) 414-1290
Secondary Phone: (773) 414-2060
Email: info@scorpio-services.com